Shipping policy

US DELIVERY INFO

Complimentary Shipping on US Orders $200+. All deliveries are handled by UPS/USPS.

NYC SAME-DAY PICKUP 

Available Monday-Friday from 2pm-6pm EST. Local pickup is located in Midtown, NYC. Order by 10am EST. for same-day pickup.  

READY TO SHIP

Orders are processed Monday-Friday. Express orders are processed Monday- Saturday. All orders placed before 12pm EST. will ship same-day. 

US Shipping Times (excluding processing time)

Standard: 3-5 business days 

Next-Day Air: 1 business day (including Saturday) 

Please note: Due to high demand, processing times on 'Standard Shipping' orders may take up to 2-5 business days. 

MADE TO ORDER 

MADE TO ORDER GARMENTS SHIP IN 2-4 WEEKS. DURING THE HOLIDAYS, PRODUCTION MAY TAKE UP TO 6-8 WEEKS.

Please note: Shipping time does not include production timing, please select desired shipping option accordingly. 

For urgent requests, contact us via email: hello@csvnewyork.com

 

CUSTOM ORDER

For inquiries, please fill out our inquiry form in the 'Custom Order' tab on our website or email us directly: hello@csvnewyork.com 

NYC PERSONAL SHOPPING

Want to skip the holiday shopping hassle? We offer a premium personal shopping experience, from the comfort of your own home. To learn more, email us at: hello@csvnewyork.com

NYC SHOWROOM

Subscribe to our email list to be notified of our next pop-up. 

 

INTERNATIONAL INFO

We ship Worldwide. All deliveries are handled by UPS, DHL, or USPS. 

Standard orders are processed Monday- Friday. Express orders are processed Monday- Saturday. Express orders placed before 12pm EST will process the same-day. 

Please note: Delivery time does not include production and processing times, select desired shipping option accordingly.

Ensure you or someone you know will be present to accept the delivery, as a signature will be required. We are not responsible for stolen packages. 

Please contact us with any additional questions.